{"product_id":"delhi-copy-1","title":"Protecting the poor","description":"\u003ch2 class=\"d_normalheder\"\u003e\u003cspan\u003eAbout the Book\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cdiv class=\"more\"\u003e\n\u003cp\u003eThis authoritative compendium brings together the latest thinking of leading academics, actuaries, and development professionals in the microinsurance field. The result is a practical, wide-ranging resource which provides the most thorough overview of the subject to date.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThe book allows readers to benefit from the valuable lessons learned from a project launched by the CGAP Working Group on Microinsurance analysing operations around the world. Essential reading for insurance professionals, practitioners and anyone involved with offering insurance to low-income persons, this volume covers the many aspects of microinsurance in detail, including product design, marketing, premium collection and governance.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eIt also discusses the various institutional arrangements available for delivery such as the community- based approach, insurance companies owned by networks of savings and credit cooperatives and microfinance institutions.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThe roles of key stakeholders are also explored and the book offers insightful strategies for achieving the right balance between coverage, costs and price.\u003c\/p\u003e\n\u003cspan class=\"morecontent\"\u003e\u003cspan\u003e\u003c\/span\u003e \u003c\/span\u003e\n\u003c\/div\u003e\n\u003ch2 class=\"d_normalheder\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cbr\u003e\n\u003c\/h2\u003e\n\u003ch2 class=\"d_normalheder\"\u003e\u003cspan\u003eReviews\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv\u003e\n\u003cp\u003eInsurance – among other financial services – is a powerful way to help poor people manage the myriad of risks that are part of their everyday lives. This comprehensive compendium comes at a key moment, as funders, governments, microfinance institutions and even commercial insurers are increasingly interested in insurance services for low-income people. Peppered with examples from over 20 case studies, this essential guide combines in-depth analysis with readability, a remarkable achievement on a topic of critical importance to improving the lives of the poor.\u003cbr\u003e \u003cstrong\u003e\u003cspan\u003e \u003c\/span\u003eElisabeth Littlefield\u003c\/strong\u003e\u003cbr\u003e  CEO, Consultative Group to Assist the Poor (CGAP)\u003cbr\u003e \u003cbr\u003eThe planning process has brought about significant and pronounced transformation in rural areas and among the disadvantaged sections of the population in India. This has paved the way for the financial sector to step in and extend their services more as a business opportunity than as an obligatory service. The Micro Insurance Regulations enacted by the Insurance Regulatory and Development Authority facilitate extension of insurance intermediation in a smooth and seamless manner and at affordable cost to meet the overarching objective of inclusive growth. The publication Protecting the Poor: A Microinsurance Compendium enables policy-makers, insurers, academics and NGOs an opportunity to study the various initiatives taken in different countries and profit from these experiences. I congratulate the publishers for bringing out this excellent compendium.\u003cbr\u003e\u003cstrong\u003e  C.S. Rao\u003c\/strong\u003e\u003cbr\u003e  Chairman, Insurance Regulatory and\u003cbr\u003e  Development Authority (IRDA), India\u003cbr\u003e \u003cbr\u003eMicroinsurance is now a mainstream development topic. Research over the last 15 years shows clearly and consistently that the main reasons people fall below the poverty line are related to idiosyncratic risks such as the death of a wage earner or, more frequently, catastrophic health expenditures. Insurance, in conjunction with savings and credit, provides a mechanism whereby the working poor can retain their productive assets after such discontinuities. This compendium provides an invaluable summation of the state of the art and will hopefully encourage people with relevant skills and unfettered minds to look at what they can contribute to grassroots risk management.\u003cbr\u003e\u003cstrong\u003e  Rodney Lester\u003c\/strong\u003e\u003cbr\u003e  Program Director, Financial Markets for\u003cbr\u003e  Social Safety Net, The World Bank\u003cbr\u003e \u003cbr\u003ePoor households employ various strategies to protect against risk. These include building stocks of food or saving small amounts. Some risk situations are more predictable than others, and if the expected impact is small, it is easier for a poor household to prepare for these. However, events that are unexpected and that may cause significant damage in terms of lost income or increased expenditures pose high financial pressures to poor households. Availing microinsurance helps poor households better manage unexpected events such as accidents, serious illness, and death. Protecting the Poor builds on experiences and lessons made to-date and thus is an important step for innovations of the future.\u003cbr\u003e\u003cstrong\u003e  Dr. Aristotle Alip,\u003c\/strong\u003e\u003cbr\u003e  President, CARD Bank, Philippines\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch2 class=\"d_normalheder\"\u003e\u003cspan\u003eAbout the Author(s) \/ Editor(s)\u003c\/span\u003e\u003c\/h2\u003e\n\u003cdiv\u003e\n\u003cp\u003e\u003cstrong\u003eCraig Churchill\u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003ejoined the ILO’s Social Finance Programme in 2001. Craig has microfinance experience in both developed and developing countries having previously worked for Get Ahead Foundation in South Africa, ACCION International, the MicroFinance Network and Calmeadow. In his current position, he focuses primarily on the role of financial services that the poor can use to manage risks and reduce their vulnerability, including microinsurance. He serves as Chair of the CGAP Working Group on Microinsurance and on the editorial boards of the MicroBanking Bulletin and the Journal of Microfinance. Craig has authored and edited dozens of articles, papers and monographs on various microfinance topics including microinsurance, customer loyalty, organizational development and management, governance, lending methodologies, and regulation and supervision.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"glossymenu\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"glossymenu\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"glossymenu\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"glossymenu\"\u003e\u003c\/div\u003e\n\u003ch2 class=\"glossymenu\"\u003eContents in Detail\u003c\/h2\u003e\n\u003cdiv class=\"glossymenu\"\u003e\n\u003cdiv class=\"submenu\"\u003e\n\u003cp\u003e\u003cem\u003e Acknowledgement\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eTable of Acronyms\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eIntroduction\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e Part 1 Principles and practices\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003e1.1    What is insurance for the poor? (Craig Churchill) \u003c\/strong\u003e\u003cbr\u003e     1  Defining microinsurance\u003cbr\u003e     2  The two faces of microinsurance\u003cbr\u003e     3  What a difference three words make\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e1.2    The demand for microinsurance (Monique Cohen and\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e        Jennefer Sebstad)\u003c\/strong\u003e\u003cbr\u003e     1  Managing risk\u003cbr\u003e     2  The importance of understanding the demand for microinsurance\u003cbr\u003e     3  Current coping strategies: Strengths and weaknesses\u003cbr\u003e     4  Opportunities for microinsurance\u003cbr\u003e     5  Conclusion\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e1.3    The social protection perspective on microinsurance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e        \u003c\/strong\u003e\u003cstrong\u003e(Christian Jacquier,Gabriele Ramm,\u003c\/strong\u003e\u003cstrong\u003ePhilippe Marcadent\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e         and Valérie Schmitt-Diabate)\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e     1  Introduction\u003cbr\u003e     2  What is social security? What is social protection?\u003cbr\u003e     3  What is microinsurance)\u003cbr\u003e     4  Potential and limitation of microinsurance as a social\u003cbr\u003e         protection mechanism\u003cbr\u003e     5  How can microinsurance be used to extend social protection?\u003cbr\u003e     6  Conclusion\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePart 2 Microinsurance products and services\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e2.1    Challenges and strategies to extend health insurance to the\u003cbr\u003e         poor (Ralf Radermacher, Iddo Dror and Gerry Noble)      \u003c\/strong\u003e    \u003cbr\u003e     1  Product manufacturing           \u003cbr\u003e     2  Product sales          \u003cbr\u003e     3  Product servicing          \u003cbr\u003e     4  Maintenance of long-term stability          \u003cbr\u003e     5  Conclusion\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e2.2    Long-term savings and insurance (James Roth,\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e         Denis Garand and Stuart Rutherford)  \u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e       \u003cbr\u003e     1  Providing savings to the poor\u003cbr\u003e     2  Long-term savings and insurance products for the poor\u003cbr\u003e     3  Key issues in offering long-term savings and insurance\u003cbr\u003e     4  Conclusions\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e2.3    Savings- and credit-linked insurance (Sven Enarsson,\u003cbr\u003e         Kjell Wirén and Gloria Almeyda)\u003c\/strong\u003e\u003cbr\u003e     1  Loan-linked products\u003cbr\u003e     2  Savings-linked insurance\u003cbr\u003e     3  Product design and delivery issues\u003cbr\u003e     4  Conclusions\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e2.4    Meeting the special needs of women and children\u003cbr\u003e         Mosleh Ahmed and Gabriele Ramm)\u003c\/strong\u003e\u003cbr\u003e     1  Special risks affecting women and children (girls and boys)\u003cbr\u003e     2  Microinsurance to address the special needs of women and children\u003cbr\u003e     3  Policy tasks to improve the strategic situation of women and children\u003cbr\u003e     4  Conclusions\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePart 3 Microinsurance operations\u003c\/strong\u003e\u003cbr\u003e          \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e3.1    Product design and insurance risk management\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e        (John Wipf, Dominic Liber andCraig Churchill)          \u003c\/strong\u003e\u003cbr\u003e     1  Market research          \u003cbr\u003e     2  Eligibility          \u003cbr\u003e     3  Terms and payment options          \u003cbr\u003e     4  Benefits          \u003cbr\u003e     5  Risk management and claims controls          \u003cbr\u003e     6  Conclusions\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003e3.2    Marketing microinsurance (Craig Churchill and Monique Cohen)\u003c\/strong\u003e          \u003cbr\u003e     1  Main marketing messages          \u003cbr\u003e     2  Marketing techniques          \u003cbr\u003e     4  Marketing and mandatory insurance          \u003cbr\u003e     5  Conclusion\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003e3.3    Premium collection: Minimizing transaction costs and maximizing\u003cbr\u003e         customer service (Michael J. McCord, Grzegorz Buczkowski\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e          and Priyanka Saksena)\u003c\/strong\u003e\u003cbr\u003e     1  Modes of premium collection      \u003cbr\u003e     2  Collection frequency and timing      \u003cbr\u003e     3  Client considerations\u003cbr\u003e     4  Premium collection controls          \u003cbr\u003e     5  Conclusion\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003e3.4    Claims processing (Michael J. McCord and Richard Leftley)      \u003c\/strong\u003e    \u003cbr\u003e     1  Introduction          \u003cbr\u003e     2  Claims notification          \u003cbr\u003e     3  Settlement          \u003cbr\u003e     4  Controls          \u003cbr\u003e     5  Claims considerations in product design          \u003cbr\u003e     6  Conclusions\u003c\/p\u003e\n\u003cp\u003e \u003cbr\u003e\u003cstrong\u003e3.5    Pricing microinsurance products\u003cbr\u003e         (John Wipf and Denis Garand)  \u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e       \u003cbr\u003e     \u003cbr\u003e    1  Database design requirements for pricing (and sound microinsurance  \u003cbr\u003e         management)\u003cbr\u003e     2  Pricing components, key factors and methodology          \u003cbr\u003e     3  Modelling techniques\u003cbr\u003e     4  Conclusions\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003e3.6    Risk and financial management (Denis Garand and John Wipf)\u003c\/strong\u003e\u003cbr\u003e     1  The risks inherent in insurance products\u003cbr\u003e     2  Capital requirements\u003cbr\u003e     3  Reserves     \u003cbr\u003e     4  Reinsurance      \u003cbr\u003e     5  Investment management \u003cbr\u003e     6  Profit distribution\u003cbr\u003e     7  Conclusion\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003e3.7     Organization development in microinsurance\u003cbr\u003e          (Craig Churchill and Richard Leftley)    \u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e     \u003cbr\u003e     1  Organizational structure: Where does\u003cbr\u003e         microinsurance fit in?          \u003cbr\u003e     2  Recruitment: Where to access appropriate expertise          \u003cbr\u003e     3  Training          \u003cbr\u003e     4  Compensation          \u003cbr\u003e     5  Institutional culture\u003cbr\u003e     6  Conclusions\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003e3.8    Governance (Zahid Qureshi)\u003c\/strong\u003e\u003cbr\u003e     1  Governance in microinsurance\u003cbr\u003e     2  Board composition and expertise\u003cbr\u003e     3  The foundation stone\u003cbr\u003e     4  Microinsurance governance in practice\u003cbr\u003e     5  Conclusions\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e3.9    Loss control (Zahid Qureshi and Gerry Noble)\u003c\/strong\u003e\u003cbr\u003e     1  A retrospective look at loss prevention\u003cbr\u003e     2  Converging interests     \u003cbr\u003e     3  Pinpointing prevention\u003cbr\u003e     4  Practising prevention\u003cbr\u003e     5  Minimization: A stitch in time\u003cbr\u003e     6  Evaluating the return on investment in prevention      \u003cbr\u003e     7  Conclusions\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e3.10    Performance indicators and benchmarking\u003c\/strong\u003e\u003cbr\u003e       \u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e   (Denis Garand and John Wipf)\u003c\/strong\u003e\u003cbr\u003e     1  Marketing and distribution\u003cbr\u003e     2  Financial management and viability\u003cbr\u003e     3  Efficiency and client value\u003cbr\u003e     4  Investment management\u003cbr\u003e     5  Conclusions\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePart 4 Institutional options\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e4.\u003c\/strong\u003e\u003cstrong\u003e1    Cooperatives and insurance: The mutual advantage\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e         (Klaus Fischer and Zahid Qureshi) \u003c\/strong\u003e         \u003cbr\u003e     1  Introduction\u003cbr\u003e     2  What is a mutual insurer?\u003cbr\u003e     3  The cooperative difference\u003cbr\u003e     4  Insurance development models and stages\u003cbr\u003e     5  Insurance products offered under the cooperative network model\u003cbr\u003e     6  Why mutuals develop networks and how they work\u003cbr\u003e     7  Advantages and disadvantages of the model\u003cbr\u003e     8  Conclusion\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e4.2    The partner-agent model: Challenges and opportunities\u003cbr\u003e         (Michael J. McCord)\u003c\/strong\u003e\u003cbr\u003e     1  Why a partner-agent model?\u003cbr\u003e     2  How the partner-agent model works\u003cbr\u003e     3  The good and the bad\u003cbr\u003e     4  Advantages and disadvantages \u003cbr\u003e     5  Conclusions\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e4.3    The community-based model: Mutual health organizations in\u003cbr\u003e         Africa(Bénédicte Fonteneau and Bruno Galland)    \u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e     \u003cbr\u003e     1  What is a community-based model?          \u003cbr\u003e     2  Why was\/is this approach implemented in West Africa?          \u003cbr\u003e     3  What is the target group of the community-based model?          \u003cbr\u003e     4  Do MHOs function (well) and make a significant impact?          \u003cbr\u003e     5  What are the origins of the problems?          \u003cbr\u003e     6  What is the added value of this model?          \u003cbr\u003e     7  Conclusion\u003c\/p\u003e\n\u003cp\u003e          \u003cbr\u003e\u003cstrong\u003e4.4    Institutional options for delivering health microinsurance\u003cbr\u003e         (Ralf Radermacher and Iddo Dror)          \u003c\/strong\u003e\u003cbr\u003e     1  Institutional options          \u003cbr\u003e     2  Value, interests and conflicts in the insurance business process          \u003cbr\u003e     3  Conclusion\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003e4.5    Beyond MFIs and community-based models: Institutional\u003cbr\u003e         alternatives (Richard Leftley and James Roth)\u003c\/strong\u003e\u003cbr\u003e     1  Risk-carrying alternatives          \u003cbr\u003e     2  Administrative alternatives          \u003cbr\u003e     3  Distribution alternatives          \u003cbr\u003e     4  Conclusions\u003c\/p\u003e\n\u003cp\u003e    \u003cbr\u003e\u003cstrong\u003e4.6    Retailers as microinsurance distribution channels\u003cbr\u003e         (James Roth and Doubell Chamberlain)          \u003c\/strong\u003e\u003cbr\u003e     1  Why retailers? Which retailers?          \u003cbr\u003e     2  Microinsurance distribution\/Product combinations for retailers          \u003cbr\u003e     3  Conclusions\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e4.7    Microinsurance: Opportunities and pitfalls for microfinance institutions\u003cbr\u003e         (Craig Churchill and James Roth)          \u003c\/strong\u003e\u003cbr\u003e     1  Institutional arrangements          \u003cbr\u003e     2  The type of insurance          \u003cbr\u003e     3  Conclusions\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePart 5 The role of other stakeholders\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003cbr\u003e\u003cstrong\u003e5.1    The role of donors (Alexia Latortue)          \u003c\/strong\u003e\u003cbr\u003e     1  An analytical framework          \u003cbr\u003e     2  Donor requirements to effectively support microinsurance          \u003cbr\u003e     3  Types of donor support for microinsurance          \u003cbr\u003e     4  Conclusion\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003e5.2    An enabling regulatory environment for microinsurance\u003cbr\u003e         (Martina Wiedmaier-Pfister and Arup Chatterjee)\u003c\/strong\u003e\u003cbr\u003e     1  Background\u003cbr\u003e     2  Barriers in existing regulatory frameworks          \u003cbr\u003e     3  Country experiences – preliminary insights          \u003cbr\u003e     4  Conclusions\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e5.3    The promotional role of governments (Sabine Trommershäuser,\u003cbr\u003e         Roland Lindenthal and Rüdiger Krech)\u003c\/strong\u003e\u003cbr\u003e     1  Policy-making, participation and consensus-building\u003cbr\u003e     2  Creating an enabling environment\u003cbr\u003e     3  Strengthening institutions\u003cbr\u003e     4  Providing financial assistance\u003cbr\u003e     5  Concluding remarks\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e5.4    The role of insurers and reinsurers in supporting insurance for\u003cbr\u003e          the poor(David M. Dror and Thomas Wiechers)\u003c\/strong\u003e\u003cbr\u003e     1  The value proposition of reinsurance\u003cbr\u003e     2  Involvement of commercial insurers and reinsurers in microinsurance\u003cbr\u003e     3  What part of this value proposition can insurers and reinsurers deliver?\u003cbr\u003e     4  Recommendations    \u003cbr\u003e     5  Conclusion\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e5.5    The provision of technical assistance\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e         (Richard Leftley and Richard Lacasse)\u003c\/strong\u003e\u003cbr\u003e     1  Why is technical assistance required?\u003cbr\u003e     2  What does a TA provider do?\u003cbr\u003e     3  Who provides microinsurance technical assistance?     \u003cbr\u003e     4  Conclusion: Providing quality technical assistance    \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e     Part 6 Conclusions\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003e6.1    Strategies for sustainability (Craig Churchill and Denis Garand)     \u003c\/strong\u003e\u003cbr\u003e     1  Limit benefits\u003cbr\u003e     2  Focus on efficiency\u003cbr\u003e     3  Diversify income sources\u003cbr\u003e     4  Good management\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e6.2    The future of microinsurance (Felipe Botero, Craig Churchill,\u003cbr\u003e         Michael J. McCord and Zahid Qureshi)  \u003cspan\u003e \u003c\/span\u003e\u003c\/strong\u003e  \u003cbr\u003e     1  Microinsurance customers of the future\u003cbr\u003e     2  Microinsurance providers of the future\u003cbr\u003e     3  The regulatory landscape\u003cbr\u003e     4  The environment for microinsurance\u003cbr\u003e     5  Embracing the future\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eAppendix I: Description of microinsurance providers\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eAppendix II: About the authors\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eBibliography\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eIndex\u003c\/strong\u003e\u003cbr\u003e \u003cbr\u003e      \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003e     List of tables    \u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e  \u003c\/p\u003e\n\u003cp\u003e  \u003cbr\u003e     1  Microinsurance providers and products          \u003cbr\u003e     2  Priority risks in selected countries          \u003cbr\u003e     3  Coping strategy by risk          \u003cbr\u003e     4  Examples of informal group-based insurance systems          \u003cbr\u003e     5  Test for an insurable risk          \u003cbr\u003e     6  Typology of microinsurance linkages          \u003cbr\u003e     7  Overview of product manufacturing tasks and features          \u003cbr\u003e     8  Overview of product sales tasks and features          \u003cbr\u003e     9  Overview of product servicing tasks and features          \u003cbr\u003e     10 Some key ratios of health microinsurers          \u003cbr\u003e     11 Overview of the tasks to be undertaken to\u003cbr\u003e          maintain long-term stability          \u003cbr\u003e     12 Two insurers with endowment products          \u003cbr\u003e     13 CARD MBA’s loan protection plus family\u003cbr\u003e          funeral insurance          \u003cbr\u003e     14 Different benefit classes for minimum\/maximum\u003cbr\u003e          premiums at Yasiru          \u003cbr\u003e     15 Market coverage of selected voluntary life\u003cbr\u003e          insurance products          \u003cbr\u003e     16 VimoSEWA’s coverage and price in rupees          \u003cbr\u003e     17 Benefits of LIC’s Janashree Bima Yojana          \u003cbr\u003e     18 Benefits from UIIC’s UniMicro insurance scheme          \u003cbr\u003e     19 Benefits of La Equidad’s Ampararmicroinsurance product          \u003cbr\u003e     20 Coinsurance and payment ceiling of health microinsurers          \u003cbr\u003e     21 Benefit amounts at CARD MBA          \u003cbr\u003e     22 Rolling admission versus annual campaign          \u003cbr\u003e     23 Marketing checklist for microinsurance managers          \u003cbr\u003e     24 Comparison of premium collection modes          \u003cbr\u003e     25 A sample of claims durations          \u003cbr\u003e     26 Evolution of life mortality rate at VimoSEWA          \u003cbr\u003e     27 Claims experience of VimoSEWA’s child benefit\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e     28 Potential effect of investment mismatch on CARD’s\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e          Provident Fund –\u003c\/span\u003e\u003cspan\u003e An \u003c\/span\u003e\u003cspan\u003eillustration\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e     29 Average monthly earnings for frontline staff (US$)          \u003cbr\u003e     30 Commissions on long-term policies at ALMAO and Tata-AIG          \u003cbr\u003e     31 Non-life and life insurance loss prevention          \u003cbr\u003e     32 Improved service enhances retention at VimoSEWA (India)          \u003cbr\u003e     33 Selected examples of net income          \u003cbr\u003e     34 Expense and claims rations for selected schemes          \u003cbr\u003e     35 Rating of microinsurance schemes – An illustration          \u003cbr\u003e     36 Case studies that correspond to the cooperative network model          \u003cbr\u003e     37 Insurance products offered by SACCO networks          \u003cbr\u003e     38 ASA’s cost per policy          \u003cbr\u003e     39 ASA’s profit\/loss per policy          \u003cbr\u003e     40 Performance of four microinsurance schemes in Zambia          \u003cbr\u003e     41 Advantages and disadvantages to the agent\u003c\/p\u003e\n\u003cp\u003e          compared to self-insuring          \u003cbr\u003e     42 Advantages and disadvantages for an insurer          \u003cbr\u003e     43 Advantages and disadvantages for low-income policy-holders          \u003cbr\u003e     44 A comparison of premiums and benefits for selected MHOs          \u003cbr\u003e     45 Basic motivations and primary interest through\u003c\/p\u003e\n\u003cp\u003e          the business process\u003cbr\u003e     46 HTG funeral insurance product\u003cbr\u003e     47 Does self-insurance provide greater client value?\u003cbr\u003e     48 Definition of microinsurance in India\u003cbr\u003e     49 Partnership factors for an insurance or reinsurance company\u003cbr\u003e     51 Advantages and disadvantages of long-term, on-site TA support\u003cbr\u003e     52 Continuing challenges that limit the expansion of microinsurance\u003cbr\u003e     53 Process automation transforms insurance operations\u003cbr\u003e \u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e     List of figures\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e     1  Janus: The two faces of microinsurance          \u003cbr\u003e     2  Impact of shocks on household income and assets          \u003cbr\u003e     3  The impact of risks          \u003cbr\u003e     4  The locus of microinsurance          \u003cbr\u003e     5  A dynamic approach to extending social protection\u003cbr\u003e         through microinsurance          \u003cbr\u003e     6  Health insurance product design          \u003cbr\u003e     7  Claims model 1: Insurer pays healthcare provider\u003cbr\u003e         (third-party payment)          \u003cbr\u003e     8  Claims model 2: Integrated healthcare and insurance provider\u003c\/p\u003e\n\u003cp\u003e          (internal financial transaction)\u003cbr\u003e      9  Claims model 3: Insurer reimburses clients’ out-of-pocket\u003c\/p\u003e\n\u003cp\u003e          healthcare expenses\u003cbr\u003e     10 Daughter’s wedding insurance plan: Delta Life          \u003cbr\u003e     11 Marketing brochure: Yeshasvini          \u003cbr\u003e     12 Guaranteed savings brochure: TUW SKOK          \u003cbr\u003e     13 Three-step marketing process        \u003cbr\u003e     14 Microinsurance drop-outs and access to microcredit          \u003cbr\u003e     15 Typical claims settlement process for\u003cbr\u003e          Madison’s microinsurance product          \u003cbr\u003e     16 The claims process at UMSGF          \u003cbr\u003e     17 Microcare and Opportunity International claim form          \u003cbr\u003e     18 CARD MBA timing of claims          \u003cbr\u003e     19 Kharif Hungama sales prizes          \u003cbr\u003e     20 Organizational chart of Tata-AIG          \u003cbr\u003e     21 Illustrating Grameen’s 16 decisions          \u003cbr\u003e     22 The circular logic of customer retention          \u003cbr\u003e     23 Distribution of microinsurance products in\u003cbr\u003e          the SACCO network model          \u003cbr\u003e     24 A mutual network structure with its portfolio\u003cbr\u003e         of functional subsidiaries          \u003cbr\u003e     25 The MHO system          \u003cbr\u003e     26 Types of health insurance provision          \u003cbr\u003e     27a The partner-agent model          \u003cbr\u003e     27b The partner-agent model with TPA          \u003cbr\u003e     28 The charitable insurance model          \u003cbr\u003e     29 The provider-driven model          \u003cbr\u003e     30 The community-based\/mutual model          \u003cbr\u003e     31 Three components of insurance provision          \u003cbr\u003e     32 Yeshasvini’s claim settlement process          \u003cbr\u003e     33 Micro-agents, CRIGs and NGOs in the\u003cbr\u003e          premium-collection process          \u003cbr\u003e     34 An analytical framework for donor support\u003cbr\u003e          for microinsurance\u003cbr\u003e     35 The Aid Effectiveness Star          \u003cbr\u003e     36 The what, who and how of microinsurance technical assisatance\u003cbr\u003e     37 The RIMANSI model of technical assistance to MBAs\u003cbr\u003e     38 Striking a balance: The microinsurance challenge\u003cbr\u003e     39 Perspectives on the future          \u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003e     List of boxes\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e     1  Microinsurance and the MDGs\u003cbr\u003e     2  Applying Prahalad’s “Twelve Principles\u003c\/p\u003e\n\u003cp\u003e        of Innovation for BOP Markets” to microinsurance\u003cbr\u003e     3  Impact of shocks on the rich and poor in Viet Nam          \u003cbr\u003e     4  Risks and risk management in Malawi          \u003cbr\u003e     5  Coping strategies in Viet Nam          \u003cbr\u003e     6  Risk management and over-indebtedness in Georgia          \u003cbr\u003e     7  Membership in multiple burial societies          \u003cbr\u003e     8  High cost of funerals in Zambia          \u003cbr\u003e     9  Understanding the demand for microinsurance\u003cbr\u003e         in Sri Lanka          \u003cbr\u003e     10 We want to know more . .          \u003cbr\u003e     11 The extension of social protection through\u003cbr\u003e          microinsurance in Colombia          \u003cbr\u003e     12 Linkages in the Philippines          \u003cbr\u003e     13 Developing balanced linkages in Senegal          \u003cbr\u003e     14 The Global Social Trust          \u003cbr\u003e     15 Cambodia’s Master Plan          \u003cbr\u003e     16 An integrated approach to social\u003cbr\u003e         protection in Senegal          \u003cbr\u003e     17 BRAC’s three-tier approach to providing\u003cbr\u003e          health services          \u003cbr\u003e     18 CARD’s foray into annuities          \u003cbr\u003e     19 Grameen’s deposit pension scheme (GPS)          \u003cbr\u003e     20 Mis-selling in South Africa          \u003cbr\u003e     21 Life insurance as an alternative to loan protection?          \u003cbr\u003e     22 Illness cover in a credit life policy?          \u003cbr\u003e     23 Shepherd’s Sugam Fund          \u003cbr\u003e     24 Outreach at Yeshasvini          \u003cbr\u003e     25 Family coverage at UMSFG          \u003cbr\u003e     26 Lapses at Delta Life          \u003cbr\u003e     27 Flat-rate pricing for Shepherd          \u003cbr\u003e     28 Mass weddings          \u003cbr\u003e     29 UHC definition of family in Uganda          \u003cbr\u003e     30 Creating awareness: The experience of the South African Insurance  \u003cbr\u003e          Association\u003cbr\u003e     31 UMSGF’s three-tiered marketing strategy          \u003cbr\u003e     32 Regional differences in Zambia          \u003cbr\u003e     33 Sales challenges at TUW SKOK          \u003cbr\u003e     34 Linking insurance premiums to loans          \u003cbr\u003e     35 Flexible premium payments for funeral\u003cbr\u003e          insurance in South Africa          \u003cbr\u003e     36 Paying premiums in milk at Yeshasvini          \u003cbr\u003e     37 Delta Life – combining microcredit\u003cbr\u003e          and microinsurance          \u003cbr\u003e     38 Claim rejection: A case of insufficient\u003cbr\u003e          documentation in Zambia          \u003cbr\u003e     39 Beneficiary frustration          \u003cbr\u003e     40 Requirements for an advance payment at Columna          \u003cbr\u003e     41 The many stops in claims settlement at Delta Life          \u003cbr\u003e     42 Efficiencies of informal insurance          \u003cbr\u003e     43 Claims adjustment and HIV\/AIDS          \u003cbr\u003e     44 Pricing problems          \u003cbr\u003e     45 Database design problems          \u003cbr\u003e     46 Importance of a health insurance MIS:\u003cbr\u003e          Experience of AssEF          \u003cbr\u003e     47 VimoSEWA’s renewal rates          \u003cbr\u003e     48 VimoSEWA’s claims processing          \u003cbr\u003e     49 Actuarial reserves and capital defined          \u003cbr\u003e     50 Management risk illustrations          \u003cbr\u003e     51 Organization development: How not to do it          \u003cbr\u003e     52 Criteria in the selection of micro-agents at Tata-AIG          \u003cbr\u003e     53 Frontline staff at CARD MBA          \u003cbr\u003e     54 TUW SKOK’s outsourcing model          \u003cbr\u003e     55 What is corporate governance?          \u003cbr\u003e     56 The four pillars of governance          \u003cbr\u003e     57 Responsibilities of the board of directors          \u003cbr\u003e     58 Trust is good, but control is better          \u003cbr\u003e     59 Read the writing on the wall          \u003cbr\u003e     60 Taking the societal perspective          \u003cbr\u003e     61 Promoting well-being          \u003cbr\u003e     62 Prevention through sister organizations: VimoSEWA          \u003cbr\u003e     63 Coping with disaster: The Japanese experience\u003cbr\u003e     64 Microcare: Using insecticide-treated bed nets to reduce\u003c\/p\u003e\n\u003cp\u003e          malaria-related claims\u003cbr\u003e     65 Great value placed on insurance          \u003cbr\u003e     66 What doomed Confederation Life of Canada?          \u003cbr\u003e     67 Why cooperative insurance suits low-income markets          \u003cbr\u003e     68 Management of lapses and claims:\u003cbr\u003e          The mutual difference          \u003cbr\u003e     69 Selling an insurance concept in Ghana          \u003cbr\u003e     70 Partner-agent premium collection checklist          \u003cbr\u003e     71 ASA’s on-again off-again relationship with\u003cbr\u003e          the partner-agent model          \u003cbr\u003e     72 Profiles of initiating organizations of MHOs          \u003cbr\u003e     73 A variety of membership profiles          \u003cbr\u003e     74 The target population of the rural MHOs          \u003cbr\u003e     75 Union Technique de la Mutualité Malienne          \u003cbr\u003e     76 Coordination Régionale des Mutuelles\u003cbr\u003e          de Santé de Thiès          \u003cbr\u003e     77 Réseau Alliance Santé, Benin          \u003cbr\u003e     78 MHO performance: Some trends          \u003cbr\u003e     79 The power of collective action          \u003cbr\u003e     80 Nkoranza Community Health Insurance Plan          \u003cbr\u003e     81 Zambuko Trust, Zimbabwe          \u003cbr\u003e     82 VimoSEWA’s claims committee          \u003cbr\u003e     83 Retailers and rural areas          \u003cbr\u003e     84 AFL\/CIO’s Union Privilege Scheme          \u003cbr\u003e     85 Reducing the vulnerability of the poor:\u003cbr\u003e          The case of Shepherd, India          \u003cbr\u003e     86 Unleashing the catalytic role of the private\u003cbr\u003e          sector with public subsidy          \u003cbr\u003e     87 Providing support through donor guarantees          \u003cbr\u003e     88 FinScope surveys: Getting to know the market          \u003cbr\u003e     89 Lessons learnt the hard way: Illustrations from India          \u003cbr\u003e     90 Informal insurance in South Africa          \u003cbr\u003e     91 Formalization of ALMAO          \u003cbr\u003e     92 Insurance cooperatives in Malawi          \u003cbr\u003e     93 Capital requirements in Peru          \u003cbr\u003e     94 Requirements for agents and brokers          \u003cbr\u003e     95 AIG Uganda          \u003cbr\u003e     96 The Insurance Ombudsman Sri Lanka          \u003cbr\u003e     97 Health service providers and mutual health\u003cbr\u003e          organizations (MHOs) in Mali          \u003cbr\u003e     98 Stewardship in Guinea-Bissau          \u003cbr\u003e     99 Facilitating links to UNDP in India          \u003cbr\u003e     100 Subsidizing Yeshasvini Trust\u003c\/p\u003e\n\u003cp\u003e     101 Africa Re          \u003cbr\u003e      102 What do microinsurers get out of reinsurance?          \u003cbr\u003e      103 A short summary of the social reinsurance model\u003cbr\u003e      104 Actuarial reviews of microinsurance schemes          \u003cbr\u003e      105 The 7 Cs of technical assistance          \u003cbr\u003e      106 Technical assistance partnerships: DID and CIF          \u003cbr\u003e      107 Management tools for microinsurance          \u003cbr\u003e      108 Technological advances in banking services for the poor\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ctable style=\"width: 100.707%; height: 81px;\" width=\"100%\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 20.25px;\"\u003e\n\u003ctd style=\"width: 51.5957%; height: 20.25px;\"\u003ePublisher\u003c\/td\u003e\n\u003ctd style=\"width: 48.0496%; height: 20.25px;\"\u003eAF Press\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 20.25px;\"\u003e\n\u003ctd style=\"width: 51.5957%; height: 20.25px;\"\u003ePublication Date\u003c\/td\u003e\n\u003ctd style=\"width: 48.0496%; height: 20.25px;\"\u003e2008\u003cmeta charset=\"utf-8\"\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 20.25px;\"\u003e\n\u003ctd style=\"width: 51.5957%; height: 20.25px;\"\u003eNumber of Pages\u003c\/td\u003e\n\u003ctd style=\"width: 48.0496%; height: 20.25px;\"\u003e654\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 20.25px;\"\u003e\n\u003ctd style=\"width: 51.5957%; height: 20.25px;\"\u003eISBN\u003c\/td\u003e\n\u003ctd style=\"width: 48.0496%; height: 20.25px;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003e 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